FAQ

Start by contacting us via WhatsApp or email and sending us your medical file. Our team will review your case, coordinate with the appropriate doctors in Russia, and provide you with a personalized treatment plan.

Costs vary depending on the type of treatment, chosen hospital, and length of stay. In general, treatment costs in Russia are 40-60% lower than in Western countries with the same or better quality. We provide a detailed cost estimate before travel.

Yes, most Arab patients need a visa to enter Russia. We help you obtain a special medical visa through our partnerships with Russian hospitals. Visa processing typically takes 7-14 business days.

Yes, a specialized medical interpreter accompanies you at all your appointments and treatment stages. Our team speaks Arabic, Russian, and English to ensure effective communication with the Russian medical team.

Russia excels in ophthalmology, orthopedic surgery, cardiology, oncology treatment, neurology, and organ transplantation. We have partnerships with the best specialized centers in these fields.

We take care of arranging your complete stay in comfortable hotels or apartments near the hospital, as well as transportation to and from the airport, between the hospital and your accommodation, and all your medical appointments.

We are with you at all times. If an extension of stay or complications arise, our team immediately coordinates with the medical team and arranges what is needed. We also provide 24/7 emergency support.

We provide comprehensive post-return follow-up including: translation of medical reports, coordination with your local doctor, regular video consultations, and emergency support. Our goal is for your medical care to continue after you return.

Length of stay ranges from 7 to 45 days depending on the treatment type. Initial examinations: 3-7 days, minor procedures: 7-14 days, major surgeries: 3-6 weeks.

Yes, we encourage bringing a companion. We assist with their visa procedures and arrange nearby accommodation at appropriate prices.

We have a 24/7 emergency line in Arabic. In case of any medical emergency, our team immediately intervenes in coordination with the hospital.

We accept bank transfers, cash, and some electronic payment methods. Installment payments are available for some cases with prior agreement.

Yes, we provide video consultation sessions with specialized Russian doctors before travel. This helps determine the most suitable treatment plan and required length of stay.

Yes, Moscow has many reliable halal restaurants. We coordinate delivery to your accommodation when needed.

Medical quality in Russia competes with Western Europe in many fields. Many Russian doctors have international training. The biggest advantage is lower cost without compromising quality.

We are committed to the highest standards of medical confidentiality. Your data is not shared with any third party without your explicit consent.